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HKMA: Fraud-related Bank Complaints Fall 30% QoQ to 174 in 1Q24
Recommend 15 Positive 33 Negative 13 |
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Hong Kong Monetary Authority (HKMA) noted that it received 174 fraud-related bank complaints in 1Q24, down almost 30% from 247 in the previous quarter. There was also a slowdown in the number of complaints about unauthorised credit card transactions, with a total of 86 bank-related complaints received in 1Q, down about 40% from 145 in the previous quarter. According to the HKMA, these figures reflect the positive impact of the various anti-fraud measures taken by the HKMA in collaboration with the industry and law enforcement agencies. However, various forms of fraud are still rampant in Hong Kong and around the world, and there have even been cases where victims outside Hong Kong have been "double-defrauded" by fraudsters. In one of these cases, a person outside Hong Kong said his assets had been stolen and a so-called "lawyer" claimed to be able to recover the money on his behalf. The victim was then added to a group on an instant messaging app, claiming to be able to communicate directly with the HKMA and a financial institution, and that the money could be recovered through the platform of that financial institution. The victim eventually paid taxes and fees totalling more than US$20,000 to the platform, and subsequently sought assistance from the HKMA when he suspected that he had been defrauded. The HKMA stressed that it will continue to promote the use of technology, data and network analysis techniques to strengthen the industry's ability to combat fraud and financial crime. At the same time, it will step up publicity and education, and proactively carry out public education through various channels. AAStocks Financial News |
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