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CN NAFR Holds Talks with 6 Travel Platforms Like TRIP.COM-S/ Amap, Demanding Standardization of Marketing Practices
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The National Administration of Financial Regulation (NAFR), in collaboration with the State Administration for Market Regulation (SAMR) and the People's Bank of China (PBOC), recently held discussions with six travel platform companies, including TRIP.COM-S (09961.HK), Amap, TONGCHENGTRAVEL (00780.HK), Fliggy, Umetrip and Qunar.

In response to the issues identified in the aforementioned companies' lending operations with financial institutions, they are required to standardize their marketing practices and refrain from using misleading promotional language.

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Meanwhile, they must clearly disclose the names of lending institutions and credit product information, explicitly advise borrowers to engage in responsible borrowing, maintain accessible customer complaint channels, promptly response and properly resolve consumer disputes, focusing on enhancing service quality, and effectively safeguarding consumers' legitimate rights and interests.
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