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Didi Launches "Premier Express" Category, Selecting Drivers with "Quality Cars, Quality Service"
Didi announced that, based on user expectations and demand for enhanced travel experience, it has launched a new "Premier Express" category, selecting drivers with "quality cars an...
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Didi announced that, based on user expectations and demand for enhanced travel experience, it has launched a new "Premier Express" category, selecting drivers with "quality cars and quality service" and ensuring certainty in travel experience through standardized services.

Regarding "quality cars", Premier Express strictly selects vehicles with spacious interiors and a wheelbase of no less than 2,750 millimeters, aiming to avoid a sense of crowding from a physical space perspective. Taking into account differing perceptions of vehicle models among users in various cities, certain cities also impose strict restrictions on eligible vehicle models and vehicle age for Premier Express.

Related NewsVehicle Sales YoY for May in China is -2.1%, higher than the previous value of -2.5%.
In terms of "quality service", Premier Express drivers are those with high service ratings. Across seven major scenarios - vehicle condition, odors, service attitude, air conditioning usage, detours, overcharging, and passenger abandonment - drivers are required to maintain zero complaints within 30 days. The standards also apply to Premier Express orders with pick-up or drop-off points at airports and railway stations.

Currently, Didi Premier Express has been piloted in 24 cities, including Shenzhen, Ningbo, Chongqing, Suzhou and Changsha. (jl/da)

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