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LENOVO GROUP's Qingtian 4.0 Aims to Use AI to Replace Quarter of Lv. 4 Processes
During the MWC25 Shanghai, Liu Jun, Executive Vice President of LENOVO GROUP (00992.HK) and President of Lenovo China, shared the development journey of Lenovo's Qingtian intel...
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LENOVO GROUP's Qingtian 4.0 Aims to Use AI to Replace Quarter of Lv. 4 Processes
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During the MWC25 Shanghai, Liu Jun, Executive Vice President of LENOVO GROUP (00992.HK)  -0.180 (-1.972%)    Short selling $21.43M; Ratio 13.005%   and President of Lenovo China, shared the development journey of Lenovo's Qingtian intelligent IT engine.

In 2017, the Qingtian 1.0 era began, offering cloud-native and middle-platform capabilities. Qingtian 2.0 was launched in 2020 to introduce the Smart Customer Service Cube. Entering 2023, Qingtian 3.0 rolled out marketing agents, sales agents, and service agents, reducing the costs of the marketing agents by 25% and the processing time for the sales agents from 12 minutes to just 2 minutes.

In 2025, Qingtian 4.0 launched super agents and domain agents, aiming to replace a quarter of level-4 processes with AI.
(HK stocks quote is delayed for at least 15 mins.Short Selling Data as at 2025-06-19 12:25.)

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