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Mastercard Completes First Real-Time AI Agent Payment Transaction in Hong Kong, Plans to Expand Services to More Sectors
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Mastercard (MA.US) announced the completion of its first real-time, certified AI agent payment transaction in Hong Kong. This milestone is based on Mastercard's recent announcement of establishing a new Asia-Pacific AI Center of Excellence in Singapore, which will become Mastercard's largest innovation hub in the Asia-Pacific region.

The transaction was completed by Mastercard in collaboration with HSBC and DBS Bank (Hong Kong), demonstrating how AI can assist consumers in securely and seamlessly handling daily needs ranging from transportation to leisure services. In this application scenario, an AI agent booked a transfer service to Hong Kong International Airport through the hoppa platform. The entire booking process and AI agent payment were handled by CardInfoLink's AI agent, connected to hoppa's network of taxis and airport limousine services. Additionally, all Mastercard cards issued by Hong Kong banks including Citi Hong Kong, Hang Seng Bank, Standard Chartered Hong Kong, and Mox Bank also support similar transactions.

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The transaction utilized tokenized credentials certified by Mastercard Payment Passkeys, further enhancing consumer identity verification and data protection.

Mastercard will continue to work with partners to expand the application of secure, certified AI agent payments to more sectors such as transportation, travel, entertainment, and retail.

Looking ahead, Mastercard will drive innovation and strengthen governance of AI-driven transactions through the Asia-Pacific AI Center of Excellence. It will also establish deeper collaborations with leading large language model (LLM) providers and AI agents in the region. Mastercard will deploy dedicated AI agent business teams in the region to support financial institutions and merchants transitioning to AI agent-driven experiences. (sl/a)

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