Latest Search
Quote
| Back Zoom + Zoom - | ||||
|
Taobao & Tmall Launches Merchant Version Self-Service Hall to Expand Intelligent Service Platform
Recommend 20 Positive 36 Negative 14 |
||||
|
||||
|
Taobao and Tmall Group (TTG) announced the official launch of the merchant version self-service hall, aiming to build a fully automated after-sales solution experience with merchants and ecosystem partners, enhancing consumer after-sales problem-solving experience and processing efficiency. For merchants, the self-service hall provides three core capabilities, including built-in platform official tool capabilities, instant use of price protection, deposit refund, and prize inquiry; support for merchants to quickly set up after-sales work order registration capabilities; support for merchants to integrate self-developed or purchased service tools. A relevant person in charge of Taobao's customer operations department introduced that the self-service hall aims to create an intelligent service platform for all scenarios, allowing for one-stop self-service solutions for after-sales issues, enhancing consumer experience and reducing merchant service costs. AASTOCKS Financial News Website: www.aastocks.com |
||||
Copied to Clipboard
 |
||||
