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Uber: 15,000 Quota Insufficient to Meet Demand from Hong Kong Residents and Tourists
The Transport Department yesterday (11th) published proposed regulatory details for ride-hailing services. In response, an Uber spokesperson said that as the government released a ...
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Uber: 15,000 Quota Insufficient to Meet Demand from Hong Kong Residents and Tourists
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The Transport Department yesterday (11th) published proposed regulatory details for ride-hailing services. In response, an Uber spokesperson said that as the government released a policy discussion paper on regulating ride-hailing services, Uber is deeply concerned about the mainstream view in society regarding the current vehicle licence quota for ride-hailing services. It believes that a quota of 10,000 to 15,000 vehicles would be insufficient to meet the current demand of Hong Kong residents and tourists, and may significantly affect the user experience of local residents and visitors using ride-hailing services.

Over the past year, more than 30,000 drivers have relied on ride-hailing platforms to earn flexible income to support their livelihoods. This would mean that more than 15,000 drivers could lose their source of income overnight, while the overall supply of ride-hailing services would also decline sharply, seriously affecting passengers travel experience.

According to platform data, if the quota is set at 15,000, it is estimated that during peak hours, up to four out of every ten ride requests may fail. Even for successful bookings, waiting times during certain periods are expected to double compared with current levels, while fares could rise by as much as 70%.

Uber welcomed the governments indication that the quota will be reviewed dynamically. However, it stressed that the review mechanism must be data-driven, provide clear guidance, and be conducted regularly to ensure passenger demand is appropriately addressed. Nevertheless, it noted that a review mechanism cannot offset the impact on passengers and drivers if the initial quota is set too low. As point-to-point transport demand continues to grow, it is crucial that the initial framework can both meet current demand and remain flexible enough to adjust to actual conditions.

The regulatory direction of the proposed subsidiary legislation will directly determine the future travel experience of the public. Uber called on the government to carefully assess current and future market demand before formulating the subsidiary legislation and finalising the initial quota, in order to avoid causing thousands of drivers to lose their jobs after implementation and to ensure that passengers reliable travel experience is not affected.

Uber pledged to work closely with the government and stakeholders to ensure the relevant framework provides reliable travel experiences for passengers while offering sustainable and flexible job opportunities for drivers across Hong Kong. (su/da)

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