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CN SAMR Drafts New Rules for Food Delivery Platforms, Seeking Public Feedback on Fees & Merchant Onboarding
China's State Administration for Market Regulation (SAMR) has drafted the basic requirements for food delivery platform service management, which are now open for public consul...
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CN SAMR Drafts New Rules for Food Delivery Platforms, Seeking Public Feedback on Fees & Merchant Onboarding
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China's State Administration for Market Regulation (SAMR) has drafted the basic requirements for food delivery platform service management, which are now open for public consultation, according to CCTV.

The draft focuses on key issues such as platform fees and promotional practices, aiming to help food delivery companies standardize service management, improve service quality, ease the operational burden on merchants, and guide platforms toward fair and orderly competition.

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As indicated by experts, the draft clearly restricts the types of fees that food delivery platforms can charge merchants, forbidding any arbitrary new charges. It also lays out detailed rules on how fees should be disclosed, covering methods of announcement, content of disclosure, settlement details, and promotional effectiveness.

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