Taobao and Tmall Group (TTG) announced the official launch of the merchant version self-service hall, aiming to build a fully automated after-sales solution experience with merchants and ecosystem partners, enhancing consumer after-sales problem-solving experience and processing efficiency.For merchants, the self-service hall provides three core capabilities, including built-in platform official tool capabilities, instant use of price protection, deposit refund, and prize inquiry; support for merchants to quickly set up after-sales work order registration capabilities; support for merchants to integrate self-developed or purchased service tools. Related NewsCiti Keeps Buy on Alibaba (BABA.US); On-demand Delivery & Travel Services Confirmed as Core BizA relevant person in charge of Taobao's customer operations department introduced that the self-service hall aims to create an intelligent service platform for all scenarios, allowing for one-stop self-service solutions for after-sales issues, enhancing consumer experience and reducing merchant service costs.