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Amap Reduces Complaints Against Partnered HK Taxis by 40%+ Since Launch of 'Fare Guardian' 6 Mths Ago
Recommend 12 Positive 16 Negative 4 |
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According to the latest data from BABA-W (09988.HK)'s Amap, the complaint rate among Hong Kong taxi fleets partnered with Amap dropped by more than 40% YoY over the past six months, thanks to Amap's innovative services like "Fare Guardian". Data also shows that over 90% of fare-related issues were proactively detected and properly resolved by the system before passengers filed complaints. Amap introduced the "Fare Guardian" function in mainland China in September 2023 and rolled it out in Hong Kong at the end of April 2025. AAStocks Financial News |
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